Privacy Policy

BE Top of Mind is committed to protecting your privacy and maintaining the confidentiality of your personal information. We understand that users of our website and services are rightfully concerned about how their data is collected, used, and protected. We take our responsibilities under the Data Protection Act and GDPR very seriously and are committed to complying with all guidance provided by the Information Commissioner's Office (ICO). You can find more information about the ICO at https://ico.org.uk/

If you disagree with any aspect of this privacy policy, please discontinue use of our website and services immediately.

We do not share, sell, or disclose any personally identifiable information to third parties.

The law requires us to clearly explain how we process different categories of your personal information and the legal basis for each category. If a legal basis for processing your personal information is no longer relevant, we will immediately cease processing that data.

1. INFORMATION WE PROCESS UNDER CONTRACTUAL OBLIGATIONS

When you purchase our services or agree to our terms and conditions, a contract is formed between you and BE Top of Mind. To fulfill our contractual obligations, we must process the information you provide, which may include personal information.

We may use this information to:

Verify your identity for security purposes

Provide our business growth and visibility services

Deliver our Show Up and Connect program

Offer suggestions and advice on business strategy and networking

Maintain and improve our service delivery

We process this information based on our contractual relationship or your request for services before entering into a contract. We will continue processing this information until our contract ends or is terminated by either party.

2. INFORMATION WE PROCESS WITH YOUR CONSENT

When there is no contractual relationship (such as when you browse our website or request information about our services), you provide consent for us to process information that may be personal.

We aim to obtain your explicit consent whenever possible, such as through cookie agreements or contact forms. Sometimes consent may be implicit, such as when you email us expecting a response.

Except where you have consented to specific uses, we do not use your information in ways that would personally identify you.

We continue processing your information until you withdraw consent or it can reasonably be assumed that consent no longer exists.

You may withdraw your consent at any time by contacting [email protected]

3. INFORMATION WE PROCESS DUE TO LEGAL OBLIGATIONS

We may process your information, including personal data, when required to comply with statutory obligations or legal requirements.

4. WEBSITE USAGE INFORMATION

We may use embedded software (such as JavaScript) to collect information about:

Pages you view and how you reached them

Your actions during website visits

Time spent on pages

Our performance in delivering content

This information is not associated with identifiable individuals.

5. COOKIES

Cookies are small text files placed on your device when you visit our website. They help our website function properly and provide information about site usage.

We may use cookies to:

Record your acceptance of our cookie policy (legal compliance)

Enable essential website functionality

Operate our content management system

Facilitate our contact forms and enhance security

Collect anonymous visitor statistics to improve user experience

Store your information for future visits (with your consent)

Enable embedded content (such as videos)

You can disable cookies through your browser settings, though this may limit website functionality.

6. COMPLAINTS

When we receive complaints, we record all provided information to resolve your concerns. We may share relevant information with other parties if necessary for resolution. We may compile anonymous statistics from complaints to assess our service levels.

7. USE BY MINORS

Our services are not marketed to children. Users under 18 may only use our site with parental or guardian consent.

8. DISCLOSURE TO AUTHORITIES

We may disclose information to legal authorities when required by law or proper authorisation.

9. DATA RETENTION AND YOUR RIGHTS

We retain personal data only as long as necessary to provide requested services, comply with legal obligations, or support legal claims. You may:

Review information we hold about you

Request updates to your information

Request removal of your information

To exercise these rights, contact [email protected]

Terms and Conditions

BE Top of Mind Terms and Conditions

Last modified: 28th August 2025

Please read these Terms and Conditions carefully before using our website or services. By accessing or using our website, services, or content, you agree to be bound by these terms and our Privacy Policy.

INTELLECTUAL PROPERTY

All website content, features, and functionality are owned by BE Top of Mind and protected by international copyright, trademark, and intellectual property laws.

TERMINATION

We may terminate your access to our services without cause or notice, which may result in the loss of all associated information. Provisions that should survive termination (including ownership, warranty disclaimers, and liability limitations) will remain in effect.

THIRD-PARTY LINKS

Our website may contain links to third-party sites not owned or controlled by BE Top of Mind. Some links may be affiliate partnerships where we earn small commissions on purchases. We only recommend products and services we genuinely support.

BE Top of Mind assumes no responsibility for third-party content, privacy policies, or practices. We strongly advise reviewing the terms and privacy policies of any third-party sites you visit.

GOVERNING LAW

These Terms and Conditions are governed by the laws of the United Kingdom without regard to conflict of law principles.

CHANGES TO TERMS

We reserve the right to modify these Terms and Conditions at our sole discretion by posting updated terms on our website. Your continued use constitutes acceptance of any changes.

Please review these terms periodically. If you disagree with any terms or changes, discontinue use of our website and services immediately.

CONTACT INFORMATION

For questions about these Terms and Conditions or our Privacy Policy, please contact:

[email protected]